If you happen to experience an unexpected stop along the way while you are under your PowerTrain Warranty (Standard is 5yr / 100,000km),
Mercedes-Benz 24-Hour Roadside Assistance is available to get you moving again. Give us a call and authorized personnel will be dispatched
to your location to provide services like flat tire replacement, dead battery jump start, or fuel delivery should you happen to run out.
Please note that if your van does need to be towed it will be transported to the closest Mercedes-Benz dealership from your location.
Roadside Assistance is available 24 hours a day, virtually anywhere in Canada or the continental United States. It is included with
ELW and Complete packages for the term of the contract purchased.
Contact 24-Hour Roadside Assistance at 1-800-387-0100.